Welcome to Linguist Education Online (LEO)!
Launched in 2009, LEO is a leading provider of basic and advanced training programs for interpreters, translators and other language industry professionals. We aim to improve linguist performance, from a novice entering the career to interpreters and translators preparing for the certification exam, and certified interpreters and translators looking to complete their CEUs requirements. LEO offers testing and training solutions for individuals, hospitals, courts, and language agencies. All our instructors are certified or qualified (if the language is not available for certification) interpreters, translators and seasoned training providers.
Please note that our office hours are Mon-Fri from 9 AM to 5 PM EST, and confirmation of your account/enrollment into courses is done manually. We try to accommodate all after hours requests, but if you purchase the course over the weekend, you might need to wait until next business day to get enrolled.
You will need to create an account only after you purchased the course. Please wait for an email from us after you made a purchase. Once you have created an account, you need to notify us at Services@LinguistEducationOnline.com
We are always interested in your feedback and ways to serve you better. Please send any questions or suggestions to Services@LinguistEducationOnline.com, or join the conversation:
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In this course, interpreters will learn about handy tech tools and apps that are currently used in the interpretation industry. The content of this course is particularly useful to practicing and experience interpreters who want to keep up with new advances in software and gadgets that can cater to everyday interpretation needs.
This course serves as a starting-point for those new to information security as well as those unfamiliar with information security guidelines. The intent of this course is to provide a high-level overview of information security principles by introducing related concepts that organizations can leverage to effectively secure their systems and information.
Whether you have just joined Bromberg & Associates, LLC (“Bromberg” or “Company”) or have been an employee for a while, we are confident that you will find our company a rewarding place to work and we look forward to a productive and successful collaboration and work environment. This course has been written to serve as the guide for the employer/employee relationship and is distributed in order to provide Bromberg employees with the information and guidelines regarding the company’s policies and procedures. Its purpose is to assist in developing a positive and safe work environment for all employees.
The courtroom is an intimidating place. How do you win? How do you prepare yourself and your business in case you sue for an unpaid invoice? What do you do to put yourself in the best position possible in case you are sued and must defend yourself? In this mini-course, we explore what to expect in the courtroom, how to prepare yourself for suing someone or being sued, and how to win in court.
Presented by Bruce Adelson, Esq, a nationally recognized expert in language, disability access, and compliance. Bruce is the Americans with Disabilities Act (ADA) Consultant to the Idaho Supreme Court and New Mexico Administrative Office of the Courts. He is a former U.S. Department of Justice Senior Trial Attorney and is on the faculty of Georgetown University School of Medicine and the University of Pittsburgh School of Law where he teaches Implicit Bias in Health Care. Bruce has also taught at Harvard University, Cornell University, Auburn University, The Johns Hopkins University School of Public Health, and the University of Baltimore School of Law.
Vicarious trauma is an occupational challenge for interpreters working in the fields of victim services, law enforcement, emergency medical services, fire services, and other allied professions, due to their continuous exposure to victims of trauma and violence.
In this course, you will learn about vicarious trauma, its causes, and symptoms. You will listen to expert opinion on how to cope with trauma both at the time of the interpreting session and during your daily life. To dive deeper into your own understanding and self awareness, you will also be asked to reflect on your attitudes and behaviors that can be contributing to daily stress and burnout. As an interpreter, what kinds of strategies do you use to prevent compassion fatigue?
This course is the first step in understanding family law terminology. It is designed for linguists who are beginning to work in the legal specialty. At the end of this course attendees will have increased knowledge with regard to legal structures and specific family law terminology found in various legal settings.
Interpreters who employ advanced practice strategies in the encounter, instead of purely “message in/message out,” can further enhance communication and improve outcomes. The presenter will review ethical parameters and foundational principles which support advanced decision-making for healthcare and educational interpreters. The presenter will then share specific techniques for interpreters to use and for managers and leaders to support. The presenter will argue that interpreters who employ these techniques can enhance communication, trust, and satisfaction in the encounter. The presenter will ultimately argue that interpreters make more effective decisions and further elevate the status of our profession when they possess emotional intelligence and soft skills.
In part I, the presenter will share approximately 10 strategies which include the use of scripts to improve others’ appreciation of our practice decisions, creative visual aids that benefit all parties, and a unique approach to navigating sophisticated terms, concepts, and acronyms.
In part II, Andrea will share 10 additional strategies which include the “combined question-answer” model for language-discordant families, an “outside-the-box” pre-session/post-session, the “post-pause recovery”, and useful strategies for interpreting in the setting of death.
CEUs*: 1.5 CCHI and 0.1 RID CEUs, 0.15 CEUs with IMIA. Court interpreting: 1 CEU in CA (CIMCE #L1606), KY, MD, MI, MO, NV, NM and OH, 1.5 CEUs in WA.
Disaster preparation usually consists of stocking up on non-perishable food and water and making sure you have batteries for your flashlight. But no one really gave much thought to how we might prepare for quarantining whole families for months while trying to keep businesses, households and schools still running — until now. Work-life balance seemed elusive before Corona; now many of us are homesteading work-from-home home schoolers. A light-hearted look at others’ missteps will inform how we might tackle some of the challenges, and make us better prepared to cope with what lies ahead.
Presenter: Caitilin Walsh
In 2016, we witnessed many big changes in the law – new health care civil rights regulations, LGBT discrimination court cases, changes in Video Remote Interpreting requirements, important federal agency guidance and more.
This roundup will show what is in store by 2017, including new website accessibility regulations from the US Department of Justice.
Cost: $45.
2017 has been a big year in law. The
courts have been very active. The new administration has charted a new
path, with some significant changes in approach and legal positioning.
Cost: $45.
This webinar showcases the work of ten hospitals across the country, who worked together for over a year as the National Languages Services Network funded by the Robert Wood Johnson Foundation (RWJF) to improve language services in hospitals.
Presenter: Izabel Souza
Approved for 1 ATA, 1 CCHI CE and 0.1 RID CEU point.
Cost: $30.
Cost: $45.
For our year-end review for 2019, we again focus on issues, developments, court cases and more that concern language access and the interpreting/translating profession. Among our topics, we will discuss the administration’s use of video remote interpreters for immigration hearings, the effect of California’s new independent contractor law on interpreters and translators, new court decisions about what really is effective communication under the Americans with Disabilities Act, and much more.
Learning objectives – Participants will:
-Learn about important new developments that impact individual interpreters and translators and their professions.
-Understand the legally important differences between independent contractor and employee under California’s new ABC employment classification law
-Learn the legal requirements regulating the use of in-person and video remote interpreters pursuant to the Americans with Disabilities Act
Presenter: Bruce L. Adelson
Approved for 1 CCHI, 0.1 IMIA/NBCMI, and 0.1 RID CEU.
Cost: $45.00
This workshop is the first step in understanding family law terminology. It is designed for linguists who are beginning to work in the legal specialty. At the end of this webinar attendees will have increased knowledge with regard to legal structures and specific family law terminology found in various legal settings.
Presenter: Suzanne Deliscar
This webinar is approved for 1 CEU with Utah, Colorado, Texas, Wisconsin, Missouri, Tennesee and Oregon, 1,2 CEUs with Florida, 0.1 RID CEU point and 1 ATA CE point.
Cost: $30.
Indigenous Interpreters face many challenges as they navigate the interpreting profession. Two prominent ones are the lack of direct equivalencies in their native languages of westernized terms and concepts as well as the need to preform relay interpreting with common language interpreters with little or no training in relay interpreting. In this webinar we will share the experiences and successes of practicing Indigenous interpreters as they confront these challenges. We will also discuss protocols and mediation strategies that working interpreters have successfully used. All of these best practices and strategies have been collected in the recently published Textbook and workbook The Indigenous Interpreter®. This webinar will be presented by one of the co-authors of this publication and will be beneficial to all working interpreter as well as those charged with providing interpretation for Indigenous and LLD languages.
Presenter: Victor Sosa
Approved for 1 CCHI, 0.1 IMIA/NBCMI, and 0.1 RID CEU.
Cost: $25.00
This advanced-level interactive workshop explores up to six real-life hospital interpreted encounters. Each case study will present an ethical dilemma, conflicting ethical tenets, or the need to make a difficult decision. Is there always a clear path? Can two people make different decisions and both still be ethical? How does an interpreter deal with information that no one else is privy to? Attendees will participate in open discussion, but beware! A devil’s advocate lurks behind every decision!
Presenter: Manuel Higginbotham
Approved for 1 CCHI and 0.1 RID CE point.
Cost: $25.
Patient safety is a fundamental principle of healthcare and a major global concern. According to a new study by John Hopkins Medicine, medical errors are the third leading cause of death in the United States, causing 250,000 deaths per year. This workshop will describe the components, typology, and classification of medical errors, as well as benefits and most common efforts to curb patient harm or injuries. The cost and myths related to medical errors will be covered, and major findings from the World Health Organization, the National Patient Safety Foundation, and The Joint Commission are included. The 2019 National Patient Safety Goals will be reviewed, as well as the interpreting standards directly reflecting patient safety concerns.
Presenter: Izabel E. T. de V. Souza
Approved for 1 CCHI, 0.1 IMIA/NBCMI, and 0.1 RID CEU.
Cost: $25.00
For most, if not all assignments, interpreters receive documents electronically. They sign contracts and send invoices electronically. In addition, they spend a good part of the year on the go and they are expected to maintain communication with clients irrespective of where they are. As a result, they need a mobile office. Technology can help make an interpreter’s life easier.
Presenter: Maha El-Metwally
Approved for 1 CE hour with CCHI, WA DSHS and 0.1 RID CEU, as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN.
Cost: $30
The role of the language proficiency assessments has changed in the context of the national healthcare interpreter certification. It is important for the profession to come to a consensus regarding that role as well as specific language proficiency standards applicable to medical interpreters of all languages. Natalya will provide an overview of existing language proficiency assessments and outline challenges of utilizing them for validating qualifications of healthcare interpreters. Participants will discuss the components of the language proficiency that are germane for healthcare interpreters and help identify critical areas that require national conversation and consensus.
Presenter: Natalya Mytareva
During this session, we’ll discuss the potential to diversify your services as a translator by acquiring knowledge in audiovisual materials. Topics of discussion will include: monolingual audio transcriptions, audio-to-text translations, subtitling, and voice over projects. We will review a few free tools that can be used to work on each task and emphasize the need to acquire knowledge and practice now ― especially if translators are experiencing a decrease in their workload amid the global pandemic ― so that they can be ready to meet the market demand in the audiovisual segment in the near future.
Presenters: Rafa Lombardino and Florencia Aguilar
Cost: $25
Cost: $35.
This presentation includes a review of the role of EOIR (Executive Office of Immigration Review), background, the differences or similarities of standard legal terminology vs. immigration jargon as well as court protocol and ethics, which differs from other court circuits. The session also provides information regarding the preparation and translation of documents for purposes of immigration and interpreting during proceedings.
Presenter: Francesca Samuel
Approved for 1 CEU with Utah, Colorado, Texas, Wisconsin, Maryland, Michigan, Missouri, New Mexico, Oregon and Tennessee, 1.2 CIE credit with Florida and 0.1 RID CEU point.
Cost: $30.
Healthcare Interpreters have long been considered language workers. While it is true that their expertise lies in communication, medical interpreters must also be considered part of the healthcare workforce. And as healthcare workers, interpreters must acquire the specialized knowledge to be safe members of the healthcare team.
Training in Infection Control and Industrial Safety is as vital for medical interpreters, as it is for other members of the heath care team. This training provides an overview of infection control, and the safety precautions all interpreters should take to minimize the risk of infection and cross contamination.
Presenter: Linda Golley
Approved by ATA for 1.5 points and by CCHI for 1.5 instructional hours.
Cost: $35
Effective intercultural communication gives you a professional edge needed to excel in the T&I world. Cultural differences pose certain complexities to our work, and understanding how they are internalized and expressed is important and useful.
– How do your clients experience working with you as a professional?
– What are their communicative expectations?
– How can you improve your active listening skills?
– Is active listening different when it is intercultural?
– Aren’t all relationships ultimately intercultural?
– How can I avoid miscommunication or discomfort in my interactions?
The workshop answers these questions and explores the role of the translator and interpreter as a communication expert in addition to being a linguistic one.
Presenter: Dr. Izabel Souza
Approved for 1 CE hour with CCHI and 0.1 RID CEU, as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN.
Cost: $30
Interpreters experience mental fatigue in the healthcare setting. While interpreters are aware of the potential for diminished accuracy when we become mentally fatigued, we do not have control over our environment. Rather, we think we don’t. Ms. Henry will provide valid arguments for interpreters to exercise more agency and effectively advocate for optimal working conditions. She will provide specific techniques and corresponding scripts for both interpreters and managers in our efforts to control the quality of our performance. Ms. Henry will argue that the use of scripts has the effect of indirectly persuading others to advocate for our optimal performance, as well. This webinar is a resource for interpreters, trainers, and administrators.
Presenter: Andrea Henry, CHI
Approved for 1 CEU with CCHI, 1 with DSHS, 0.1 with RID, and 0.1 IMIA CEUs (Registry ID 21-1187 / Expiration Date 11/10/2023). Court interpreting CEUs in CA, CO, MD, MI, NM and WA.
Cost: $25.
This webinar is for both novice and experienced interpreters to learn how to self-assess their own skills and how to design skills and drills practice to improve weak areas.
Presenter: Eliana Lobo
Approved for 1 CE hour with CCHI as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN, and MO.
Cost: $45
Learn about surprising contradictions between interpreter communication transparency and federal law.
Presenter: Bruce Adelson, Esq.
Approved for 1 CE hour with CCHI and 0.1 RID CEU as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN, and MO.
Cost: $45
In a 2016 Maryland Court of Special Appeals case, issues of interpreter competence, training and certification were front and center before the court in reviewing a criminal conviction. The deaf criminal defendant was permitted to testify at trial about his allegations of “misinterpretations” and “miscommunications” of his sign language communications by the courtroom interpreters. The trial court did not allow the defendant to call his interpreters as witnesses and cross examine them. The defendant was convicted and then appealed to the Court of Special Appeals.
The appeals court reversed the conviction and ordered a new trial, deciding that the defendant “was denied his constitutional right to confront and cross-examine the interpreter during the State’s case.”
Presenter: Bruce Adelson, Esq.
Approved for 1 CCHI and 0.1 RID CE point.
Cost: $45.
We recognize that interpreters’ lives and livelihood has changed with this pandemic. Our students and associates might have less work or no work now, while the world is trying to adjust to the situation. Remote interpreting is becoming and will most likely stay much more in-demand. Work has become more difficult for some due to being on-call, while at the same time managing housework, family and homeschooled kids. Some might need to learn new equipment and understand new terminology.
This webinar is meant as a validation and recognition to all interpreters facing the changes in career and anxiety due to current events. It will have an interactive part where attendees will write terms in their own language and discuss them with the presenter, as well as ask her any questions. We will provide useful emotional support and glossary building tools, to help interpreters approach every day with positive knowledge and confidence. We are in this together. And together we can.
During this webinar, you will learn how to interpret patient encounters related to COVID-19 while keeping yourself safe.
Presenter: Linda GolleyThis webinar is approved for 0,2 IMIA/NBCMI CEUs (unique Education Registry ID 20-1076, expires on 3/29/2021). It is also approved for 2 DSHS CEUs, 2 CCHI instructional hours, and 0.2 RID CEUs.
This evidence-based workshop will showcase the results of an international doctoral study at Osaka University. It explores the perspectives of 468 interpreter practitioners from 25 different countries, with respect to bridging the cultural gap between providers and patients.
Presenter: Izabel Souza
Cost: $35.
Genetic biotechnologies are becoming a growing part of our medical arsenal these days. But while aspects of genetics are entering into more healthcare conversations, genetics and genetic counseling present tremendous challenges for healthcare interpreters. Highly technical vocabulary and complex medical concepts often make it difficult for many interpreters to understand, much less accurately convey what genetic counselors are saying.
Presenter: Cindy Roat
Approved for 2 CCHI, 0.2 RID and 2 Washington DHS CE points.
Cost: $60.
Prenatal and newborn care make up a large percentage of clinic and hospital visits. As interpreters, we need to be well-versed in the specific vocabulary that comes up in these settings.
Presenter: Elena Rivera-Patton
Approved for 1 CCHI, 0.1 RID and 1 Washington DHS CE points.
Cost: $25.
Presenter: Eliana Lobo
Approved for 1 CCHI, 0.1 IMIA/NBCMI, 1 DSHS, and 0.1 RID CEU.
Cost: $25.00
An overview of how you can market your services, develop an online persona, and use effective client outreach strategies
Presenter: Rafa Lombardino
Approved for for 1 point by ATA.
Cost: $30
Can any interpreter work anywhere, no matter the setting? What does it take to move from one setting to another? In this webinar, Liz Essary shares her experience moving from healthcare to court to conference interpreting, and back again. She will give specific examples of skills used in each setting, finding the differences and similarities among all settings.
Presenter: Liz Essary
Approved for 1 CCHI, 0.1 RID, and 0.1 IMIA CE point.
Cost: $25.
Summary of Topics: Vocabulary like absorption, allergic reactions, interactions between medications. For side effects, touch on common side effects like nausea, headache, and less frequent side effects like anaphylactic reactions. The adherence piece can be fraught with cultural difficulties, because in many cultures patients tell the providers what they think the providers would like to hear, and not necessarily the truth. An example of this is that the patient may say that he/she is injecting insulin regularly as prescribed, but may have the belief that using insulin will cause blindness. The role of the interpreter here is to help the patient explain to the provider what his/her beliefs are, and what is the real situation regarding which prescribed medications they are taking and which they may not be.
Presenter: Elena Rivera-Patton
Approved for 1 CCHI CE hour and 0.1 RID CEU.
Cost: $35
Sometimes the path from where you are to where you want to be is hidden under uncertainties, fears, questions. That’s when a guide comes in handy, leading the way, making the journey smoother and even more pleasant. This presentation will help you in the search for that right path, provide you the tools for choosing your guide and calculating the ROI of your investment in a professional association. Come learn how professional associations have shaped our profession, are shaping our careers and how they ensure our professional future.
Presenter: Giovanna Lester
Approved for CEUs by CCHI, ATA, RID, and courts in such states as MI, KY, NC, NE, NM, TN, MO.
Cost: $35.
Have you ever given thought to your public speaking skills? Would you like to learn more about coordinating information, preparation, and managing nervousness? How about effectively focusing on your message and building a connection with others?
Join us and discover how to boost your inner abilities!
Presenter: Rita Pavone
Approved for 1 CE hour by CCHI and RID, and by such states as CO, MD, MI, KY, NC, NE, NM, TN, UT. The webinar is also approved for 0.1 IMIA/NBCMI CEUs with the Education Registry ID 18-1234 (expires on 04/12/20).
Cost: $30
For the past year, not only did we move to working online, we have also been living our lives online. Birthdays, weddings and even funerals take place online nowadays. That increase in online meetings has had quite an impact on interpreters. In this webinar, we will look at the side effects of working online and explore some simple remedies.
Presenter: Maha El-Metwally
Approved for 1 CE hour with CCHI, 0.1 IMIA/NBCMI and 0.1 RID CEU, as well as for court interpreting CEUs in CO, TX, OR
Cost: $30
This webinar will present training and self-assessment techniques for interpreters to be better prepared and better able to handle stress while interpreting.
Presenter: Eliana Lobo
Approved for 1 CE hour with CCHI, DSHS and 0.1 RID CEU, as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN, MO and WA.
Cost: $30
This webinar will present training and self-assessment techniques for interpreters to better handle stress while sitting for certification tests and knowledge-based exams.
Presenter: Eliana Lobo
Approved for 1 CE hour with CCHI, DSHS and 0.1 RID CEU, as well as for court interpreting CEUs in MI, KY, NC, NE, NM, TN, MO and WA.
Cost: $30
Register is an essential component of the speaker’s message. Interpreters are tasked with maintaining the register to achieve equivalence of meaning between the original and target messages. Yet, is it always possible? And is it always necessary?
Presenter: Natalya Mytareva
Approved for 1 CCHI CE and 0.1 RID CE hour.
Cost: $25.
Do you ever feel overwhelmed by deadlines and commitments? Do you constantly tell yourself that you can successfully handle multiple tasks? What are your assumptions about time management and productivity? How comfortable are you with saying “No” and/or delegating?
Our lives have become busier than ever. Not only we attempt to squeeze in as many activities as possible in our schedule; we also maintain we are able to take care of ourselves.
This webinar is not about a list of guidelines. We are about conversation and discovery as the basis for growth and change.
Presenter: Rita Pavone
Approved for 1 CCHI, 0.1 RID, and 0.1 IMIA CE point.
Cost: $25.
Trilingual interpreting involves interpreting to and from American Sign Language into spoken English and Spanish. This course will discuss how to sight translate in different scenarios that require trilingual interpretation. It will also discuss the BEI Advanced performance test. The course will be hands on.
Presenter: Ruth de Jesus
Approved for 1 CCHI, 0.1 RID, and 0.1 IMIA CE point.
Cost: $30.
Many interpreters do not realize that they can be severely affected by Vicarious Trauma. We discussed what VT is, and examined the ways to cope and overcome it.
Presenter: Eliana Lobo
Approved for 1 CE hour with CCHI.
Cost: $35
How VRI works in general, and specifically what are the principal benefits, complications and challenges of working with interpreters that are remote. For example, in small towns, it may be ideal to have remote interpreters, as the local interpreters may know the patient and family. There are technical issues that do occur, and we will discuss how they can be resolved. The interpreter and the provider alike require training on how to use the VRI system, technical things like the mute button, as well as the use of 1st and 3rd person interpretation. Training of interpreters and providers for VRI use will be addressed as well within this session.
Presenter: Elena Rivera-Patton
Approved for 1 CCHI, 0.1 RID and 0.1 IMIA CE point.
Cost: $30.
Researching and cataloging new vocabulary is a key skill for interpreters and translators alike. But where can you research new, unfamiliar terms? How should you organize all of these words to avoid becoming overwhelmed? And what are some techniques for reviewing new terms to help cement them in your working vocabulary?
Cost: $30.
Presenter: Eliana Lobo
Approved for 1 CCHI and 0.1 RID CE point.
Cost: $25.
This webinar is meant for providers who work directly with LEP patients and their families.
Providers will learn about best practice when it comes to partnering with an interpreter in a healthcare setting, in order to provide federally mandated language access to healthcare.
Presenter: Eliana Lobo
Approved for 1 CE hour by CCHI and RID.
Cost: $30